To ensure that your GRANDSTREAM purchases are secure, we have undertaken every measure to protect your data from third-party access. Your data and your trust are extremely important to us. GRANDSTREAM saves the information you have provided to us solely for the purpose of taking and processing your order. We will not provide your data to any third parties, other than partners involved in processing your order (you can view the partners here).
To transmit your data, we and our partners use a secure server with SSL (Secure Socket Layer) technology with at least 128-bit encryption. This ensures that your data is sent securely to us and our partners and that it remains unreadable to unauthorized users.
You can visit our site without providing your personal details. We simply save access data, which includes, for example, the name of your Internet service provide, the pages from which you are visiting us, and the names of the requested data. These data are evaluated exclusively to improve our choice of products and do not provide any conclusion about your person.
Customer data are stored and processed according to the relevant specifications of the German federal data protection act (BDSG) and the teleservices data protection act (TDDSG). Your personal data is used only for defined, clear, and legitimate purposes. It is kept no longer than necessary.
You have the right to disclosure, correction, blocking and deletion of your stored data, as well as clarification of any outstanding questions. Please contact us by e-mail at email@example.com or send your requests to us via mail or fax at:
EOD European Online Distribution GmbH
Burkheimer Straße 3
Tel: +49 761 45 89 29-11
Fax: +49 761 45 89 29-99
We do not give out personal information to third parties, including your home address and e-mail address. Exceptions to this are our service partners or delivery partners, who require the transmission of data for order processing or delivery of the products. In these cases, the scope of the transmitted data is restricted to the barest minimum.
Personal data is only collected when you voluntarily provide it in the scope of your product order, when you open a client account or when you register for our newsletter. We use the data you have voluntarily provided to us without separate consent to complete and process your order. When you subscribe to our newsletter, we use your first name, as well as your last name, and your e-mail address with your consent for promotional purposes, until you unsubscribe from the newsletter.
When the "Lastschrift" payment method is used, to protect our just interests we obtain a credit report from GmbH creditPass® - telego! Risk Management, Mehlbeerenstr. 4, 82024 Taufkirchen b. München. Your concerns will be accounted for in accordance with legal requirements.
Our shop saves information about the content of your shopping cart in what are called browser cookies. These are small text files that are stored on your computer. The cookies used by us – session cookies – are deleted at the end of your browser session.
Most users regularly accept cookies. You can allow or prohibit temporary and saved cookies – independent of each other – through your browser’s security settings. When you deactivate cookies, some of the functions of our site may not be available, and some Web pages may not be displayed correctly. Moreover, you can manage receipt of cookies from this site in your browser program, and block them if necessary.
Our partner companies cannot collect, process or use personal data through cookies using our Web site.